Legal

Privacy Policy

Your privacy matters to us. This policy explains what data we collect, why, and how we keep it safe.

Last updated: 1 January 2025

AIContentKits ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you visit our website at aicontentkits.com or purchase our Products. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you make a purchase or contact us, we may collect:

  • Full name
  • Email address
  • Billing information (processed securely by our payment provider — we do not store card details)
  • Any information you include in contact form messages

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and general geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)

This data is collected via cookies and analytics tools (see Section 5).

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including sending download links
  • Respond to customer support enquiries
  • Send transactional emails related to your purchase
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website performance and user experience
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contract performance: Processing necessary to fulfil your purchase and deliver your product.
  • Legitimate interests: Analytics, fraud prevention, and improving our services.
  • Consent: Marketing communications where you have opted in.
  • Legal obligation: Where we are required by law to retain certain data.

4. Data Sharing

We do not sell or rent your personal data to any third party. We may share limited data with:

  • Payment processors (e.g. Stripe, PayPal) — to process your payment securely.
  • Email service providers — to send transactional and marketing emails.
  • Analytics providers (e.g. Google Analytics) — to understand website usage (anonymised data).
  • Legal authorities — if required by law or to protect our rights.

All third-party providers are contractually bound to protect your data and use it only as directed by us.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience. We use:

  • Essential cookies: Required for basic website functionality.
  • Analytics cookies: Used to understand how visitors use our site (e.g. Google Analytics).
  • Preference cookies: To remember settings and preferences.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Purchase records are typically retained for up to 7 years for accounting and legal compliance. Marketing data is retained until you unsubscribe.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the data we hold about you.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure: Request deletion of your data (subject to legal retention requirements).
  • Right to restriction: Request that we limit processing of your data.
  • Right to portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests or for marketing purposes.
  • Right to withdraw consent: Withdraw consent at any time for consent-based processing.

To exercise any of these rights, please contact us. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payments are processed using industry-standard encryption (SSL/TLS). We do not store payment card details on our servers.

9. International Transfers

Your data may be transferred to and processed in countries outside your own, including countries that may not have equivalent data protection laws. Where such transfers occur, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

10. Children's Privacy

Our website and Products are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: